The information below has been selected directly from the official Wacken site and somewhat condensed for your convenience. It contains answers to many of the questions you might like to ask about the Festival. For the full version please go directly to the festival website.
Campsite and facilities
In order to access the Wacken campsite you must have a valid 3 day ticket. This is exchanged for a wristband on entry, enabling you to leave and return to both campsite and festival site for the duration of the Festival.
Each area within the campsite is numbered and has its own checkpoint with drinks & food, toilets, showers, a supermarket, information checkpoint and water. You can bring food and drink to the camping area including canned beer but please do not take glass bottles.
The Festival Site
Cameras
Normal photo cameras or digital cameras are allowed on the festival area. Video cameras are prohibited!
For safety reasons you are only allowed to bring Tetrapaks with non-alcoholic substances to the festival area. Each person is allowed to bring one 1,5 l TetraPak.
Before entering the festival area, bags will be checked for any kind of weapons, sharp objects in general, video cameras and boxes and other containers, which are not allowed (e.g. perfume bottles, cans, and bottles in general). These properties will be confiscated. Neither cans nor bottles are allowed in the festival area.
Security
The following goods have to be confiscated, you can pay to put them in the locker trucks (only on the new event area at the medieval market; not on the camping parking area!):
- Knifes and anything similar to a knife (nail files, screw driver, combs with stem, knuckleduster, as well as drinking horns)
- Any objects made out of glass (including perfume bottles)
- Plastic bottles and canisters (Attention: Original W:O:A- beakers are allowed; they are available in sizes from 0,3 l to 1l)
- Any kind of cans (beverage can, hairspray, deodorant, etc)
- Pepper spray, tear gas, nerve gas
- Video cameras (Attention: Any kind of photo cameras and digital cameras are allowed!)
- Walkman, cassette deck etc.
- Studded wristbands, studded necklace and belts with sticking out spikes, longer than 1,5 cm
- Chains (bicycle or motorbike chains etc.- Attention: wallet chains are allowed!) Projectile belts are not allowed!
- Flagpoles and sticks are not allowed (Official W:O:A flags with poles are allowed!)
- Any kind of pyrotechnical goods. These are also not allowed on the camping ground!!! Just like in the rest of Germany at any time except New Years Eve! Offenders will be ejected from the festival and camping ground.
- Bottles with refundable deposit, Food and Tetrapaks up to 1,5l with non-alcoholic liquid are allowed, along with food, drink & life’s Essentials
Food & Drink
There are booths spread all over the festival & camping area, where you can get real beer and whiskey (e.g. Becks, Becks Gold) for realistic prices. You can also find the W:O:A beer garden (Biergarten) on the festival area. All the drinks you buy on the Festival will be given to you in our W:O:A beakers (0,4 l. & 0,3l. pledge/piece 1€).
Showers
There are five big checkpoints (Shower camp) with showers, lavatories and clean flush lavatories (2,50€ for using). Just like last year, you can get original W:O:A towels and bath sheets, which you can buy at these lavatory checkpoints and at one of the merchandise booths. An information checkpoint and a supermarket are arranged at each shower camp.
Super-Market, you can get the following goods at the W:O:A supermarkets: Fresh bread rolls and a festival newspaper, cigarettes, American Spirit, margarine, soluble coffee, marmalade, Nutella, orange juice, different kinds of pretzel sticks, sausages, marble cake, muffins, Haribo Colorado and Gummi Bears, mustard, ketchup, cacao, long life milk with 1,5% fat, Maggi ravioli, pea soup, green bean hotpot, sandwiches, coffee, cream for the coffee, toast, mineral water- 1,5 l with sparkling, mineral water- 1,5 l without sparkling, ice tea, disposable coca cola 1,5l, Energy drinks, Becks can sixpack, ice cubes, crushed- ice, Wacken beer, shots of Feigling, Jägermeister and Dirty Harry, Jägermeister, Oldesloer Korn, Wodka Gorbatschow, at a reduced rate Vodka, Jack Daniels 0,7 l, Sangria 1 l, Ballantines, Strongbow Cidre 0,33 l, Met, campingarticles, condoms, shampoo, suntan lotion, sanitary towels, tampons, disposable shaver, tooth brushes, tooth paste, earplugs, toilet paper double- ply, lighter, batteries (baby, mono, AA, AAA), flash lights, gas for a camping stove, disposable grill, coal briquettes for a grill, beakers, knives, forks and spoons made out of plastic, disposable plates, meat for the grill, bratwurst, cold meat and cheese.
Toilets
Clean flush lavatories are available in the shower camps (0,50€ including the ability to use the group sink) and on the festival area, as well as the SANI- toilets on the whole area (for free). Special Lady- Toilets are located on the festival area and are also free of cost. Mobile toilets are arranged all over the camping area.
Information, Cash, Medical, Safety Deposits & Telephones
W:O:A Info Office
The office in Wacken is where you can get all the information about Wacken. If you have any questions the staff are there to help you. They can help you with lost properties, telephone/fax, running order, ground maps, Meet & Greet, first aid and many more things. You can also recharge your mobile phones there (bring your charger!). This is a supplement to the Info-office at the ribbon container.
Address:
W:O:A Office, Hauptstr. 82, 25596
Wacken Phone: +49 (0) 4827 998 599.
W:O:A METAL GUARD / W:O:A STEWARD
Be nice with these persons. Without them, it wouldn’t be possible to have a festival! Treat them with respect, then they will do the same! In case of a problem, please give notice at the information- point or talk directly to the police! Every single W:O:A- Metal- Guard has got his own identification- number
Meeting Point
The meeting point is located directly at the ribbon container on the new event area.
Pharmacy Emergency Service, if you need something from the pharmacy, please contact the emergency service of the Duhorn Pharmacy in Wacken (http://www.duhorn-apotheke.de).
Address:
Hauptstraße 44, 25596 Wacken.
Hours of opening:
Monday – Friday: 08.00 a.m.- 08.00 p.m.
Saturday 08.00 a.m.- 06.00 p.m.
Phone: +049 (0) 4827/998618
Police
Whenever you have questions, the police will help you. Don’t panic, they are easy going and cooperative. The police checkpoint is located at the main entrance to the festival area.
Cash point
You can find four cashpoints at the festival fore court near the beer garden and one at the W:O:A office, plus two in the centre of Wacken. The neighbour villages Holstenniendorf, Vaale and Scheenefeld have got cash points as well.
Exchange / Bank / Cashpoint, to keep you from long walks to one of the banks in Wacken, we give you the opportunity to get your money right at the festival area. Once again we have installed several cash points, which were allocated from the local Sparkassen. Four of them are located on the forecourt of the festival area near the beer garden (Biergarten) and one near the W:O:A Information Office.
First aid, you can find First aid at the DRK- booth (Deutsches Rotes Kreuz- German Red Cross) next to the main entrance of the festival area. Please keep the emergency exits for the DRK free!
Information boards
We will install Info- Boards at different places on the W:O:A area, so you can find your way on the grounds. On these boards, you can accept the camping- sites, festival area maps, opening hours and running order. The boards will also give you an overview over different street signs you should look out for (e.g. camping ground etc.).
Information point
The Information point is located at the new event area near the medieval market near the ribbon container. You can make phone calls there, get information about the shuttle- service or the timetables for trains, or take a look at the current running order, as well as times for the signing sessions, at the Meet & Greet point. This, as previously mentioned, is in addition to the one at the Siloturm in Wacken.
Postcards
You can get at the Information checkpoint and at the W:O:A office.
Post office
The Post office is located in the Edeka- Markt in Wacken in the business park.
Lockers
The locker trucks are now arranged on the new event area near the medieval market.
Telephones
We will install phones on the festival forecourt next to the police camp. Furthermore we have telephones at the Wacken office, so you can call your friends and family at home. One phone box is located directly in Wacken.
Lost & Found
All lost and confiscated property will be put in storage in the lost property office in Schenefeld (Fundbüro Amt Schenefeld).
Phone: + 49 (0) 4892 – 8089 0
Fax: + 49 (0) 4892 80 89 44
E-Mail: info@amt-schenefeld.de
Lost property office, if you lose or find something, please contact the information checkpoint during the festival.
After the festival, you can hand things in at the W:O:A Office or pick them up there. Property, which you didn’t pick up will be given to the lost property office in Schenefeld (Fundbüro Amt Schenefeld).
Phone: + 49 (0) 4892 – 8089 0
Disabled Access
In contrast to the last years, in 2009 we won’t have a certain ground for disabled , which is defined well in advance. This happens because of the experiences, we had to make in the past. Over and over again, people, who do not belong to this audience, crowded these defined areas.
We offer you another service instead: Everyone with a handicap (at least 50%) contact the presenter of the festival at an early stage. The persons will get a written certification (pass- Passierschein), which says, that they are allowed to camp on a separate ground (e.g. area P), including the special service, which is necessary in these cases (e.g. handicapped accessible toilets, paved paths, closeness to the festival area, first aid at the Red Cross, etc)
To get the written certification, we only need this information:
- First name, last name, address
- A copy of the handicapped ID ( level of the handicap has to be at least 50 %)
- Number and name of the assistant ( maximal ONE person per handicapped person has got free entrance to the festival area)
- Number and license plate of the automobiles (because of the fact, that this is a written registration, we are able to define this area exactly and customize it to the necessary space for 2009)
Furthermore we have two wheelchair- platforms at the FOHs. Festival guests, who have to put pharmaceuticals in storage at the DRK (Deutsches Rotes Kreuz- German Red Cross) or need any other help at the face, please contact nils.sahnwaldt@drk-kaltenkirchen.de
Other
Programmes
In this programme, you can find all the important information about bands, who performs when on which stage, ground maps, surveys, Meet & Greet schedule, Warm up & after Show Parties among others. The service charge of 1€ finances WET-Stage (Wacken-Evolution-Tent). The programme is available at different checkpoints on the festival area.
Violence
We don’t want any kind of violence at the W:O:A! In case of damage at the fencing, the marquees and tents, or any other equipment of the organizer or other institutions, which support the festival, the person(s) in charge will be send off the festival and camping ground and a criminal prosecution will occur. We want a wicked, peaceful Metal week, just like the years before!
Full Metal Bag
The Full Metal Bag should be seen as a present and does not deal with the service due of 20,00€, which is already contained in the ticket price.
You can take a look at the current content here. The release takes place at the ribbon- container and at the bus stop. (Festival maps)